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All orders must be prepaid with a credit card or received C.O.D. We accept American Express, Master Card and Visa. Orders are shipped via UPS ground service. If you wish to provide us with a UPS account number, we can charge shipping directly to you or we can add it to your invoice. Minimum initial order quantity is 16 units which can be met with a combination of gowns, robes and blankets. Minimum reorder quantities are 6 units. Wholesale accounts may request a single item be drop shipped to a customer if you find you are out of stock and need immediate shipment. However, please note that any drop ship items will be charged drop ship rates (see drop ship page for more information). To initially open an account with us, you must complete a wholesale application which you can request by email - rachel@dearjohnnies.com or phone - 617-320-9884. Please allow 7 business days for processing and shipment of in stock merchandise for wholesale orders under 20 units. If items are backordered we will notify you of delivery timelines. Larger orders may require longer lead time for processing. If you require expedited shipment of your order, please notify us upon placing the order. A $25 rush fee will apply as well as any additional applicable shipping charges. For orders you may fax a purchase order to 617-830-8078, attention: Rachel Zinny. You may also email your purchase order to rachel@dearjohnnies.com or contact her at 617-320-9884 to place an order over the phone. Returns/Defective Merchandise We will accept returns for damaged or defective items only. Please contact us via email or phone to notify us of any incoming returns and ship returns to:
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